At StepRique, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
1. Information We Collect
We may collect the following information when you use our website or place an order:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase details
- Payment and transaction information
- Account information, if you create an account
- Information you provide when contacting us
- IP address and basic device/browser information
- Cookie and website usage information
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Deliver your purchases
- Provide customer support
- Communicate with you about your orders
- Manage your account
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Meet applicable legal requirements
- Send promotional communications where you have given permission
3. Payment Processing
We use trusted third-party payment providers, including PayPal and Stripe, to securely process payments.
When you select a payment method, relevant information may be shared with the applicable payment provider to process your transaction, prevent fraud, and provide payment services.
We do not store your complete credit or debit card details on our website.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember your shopping cart and preferences
- Improve website performance
- Understand how visitors use our website
- Support analytics and marketing features where applicable
You can manage your cookie preferences through your browser or available cookie settings on our website.
5. Sharing Your Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors such as PayPal and Stripe
- Shipping and delivery providers
- Website hosting and technical service providers
- Security and analytics providers
- Professional service providers
- Authorities where required by law
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, process orders, resolve issues, meet legal obligations, and maintain appropriate business records.
When information is no longer required, it may be securely deleted or anonymized.
8. Your Privacy Rights
Depending on applicable laws, you may have rights to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of your personal information where applicable
To exercise your rights, contact us using the email address below.
9. Marketing Communications
If you subscribe to our marketing communications, we may send you information about products, offers, promotions, and updates.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
StepRique
Email: info@steprique.com